Account controls
Delete your ChirpTrio account
You can permanently delete your ChirpTrio account and associated data inside the app. If you cannot access the app, you can request deletion by email without reinstalling it.
Delete immediately in the app
- Open ChirpTrio and sign in.
- Open Settings.
- Select Account & Security.
- Select Delete Account.
- Enter your password and confirm permanent deletion.
Request deletion without the app
Email us from the address associated with your ChirpTrio account. Include your ChirpTrio username if known. Never send us your password. We may reply to verify account ownership before processing the request. Verified requests are normally completed within 30 days.
If the button does not open your email app, send the request directly to privacy@chirptrio.com.
Data deleted
Deletion removes your Firebase Authentication account, profile, username, contacts, conversations, messages, stored profile and chat photos, push tokens, preferences, blocks, PTT connections, and related private account data from the active ChirpTrio service.
Limited records that may be retained
Safety reports, selected report evidence, moderation and audit records, PTT session metadata, number-release records, or records under a legal hold may be retained only as reasonably necessary for safety, fraud prevention, dispute resolution, enforcement, or legal compliance. We delete or de-identify retained records when no longer reasonably needed. Infrastructure providers may also maintain short-lived, inaccessible backup or soft-deletion copies before final erasure.
Questions
Read our Privacy Policy deletion section or contact privacy@chirptrio.com.